From Hate to Hope

“From Hate to Hope: Building Understanding and Resilience” is a trilingual, interactive, non-credit Massive Open Online Course (MOOC) developed by Project Someone.


During this 10-15 hour online course, participants:

  • Explore the dynamics of hate including the ways in which people are manipulated to feel and express hate.
  • Gain strategies for building resilience to hate through dialogue.
  • Integrate best practices for using social media for advocacy.
  • Analyze and develop strategies for using social media to build resilience in different sectors.

Designed with different community stakeholders in mind, this MOOC addresses current issues surrounding hate and radicalization head on. Starting with an exploration of the distinction between hate speech and free speech, the content moves on to look at how social media can be used to both traffic and challenge hateful messages. This MOOC is distinguished by its integration of multiple voices and perspectives on these issues. It also addresses hot topics like fake news, filter bubbles and tactics used by hate groups, which are analyzed with examples. More importantly, tangible solutions for prevention, resilience and advocacy, online and offline, are presented as participants are called upon to make a difference in their own sectors. Each module offers a wealth of varied, current and actionable knowledge, exchanges with peers, as well as interactive exercises, some of which are online, using the hashtag #EspoirAmalHope.

The MOOC will contribute to policy and decision-making among public policy officials, community leaders, women rights activists and higher education institutions represented by their Lebanese partner organisations, particularly in helping to create more capable and inclusive institutions. This project was funded by Global Affairs Canada (2018-2019).

First iteration – May and June 2020

The first iteration of the course ran in May and June 2020. We welcomed 515 participants from 55 countries and the level of engagement was extraordinary. We’ve received excellent feedback from partners at UNESCO, NGOs, schools, students, as well as from public safety and public policy institutions about their experiences in the course. Currently, we are working on an evaluation of this first run of the course to help us prepare for future iterations as well as new modules. If you’d like to hear when the next iteration of the course runs, please subscribe to our newsletter.

Second iteration – November and December 2021

Based on extensive evaluation of the first run, we updated and relaunched our course in November and December of 2021. We welcomed 202 participants from 24 countries. One of the highlights of this run was our three live sessions, held over Zoom, where participants came together to unpack the themes of the course and to share their experiences with one another. For our last live session, we collaborated with Thirdspace Playback Theatre to reenact or “play back” participants’ stories to music, adding an arts-based method into the mix. If you’d like to hear when the next iteration of the course runs, please subscribe to our newsletter.

Testimonials and tweets

Below are some testimonials and tweets from participants.

For further information, contact us at 


Definitions of Hate 5-minute video from “Hate to Hope” MOOC

Challenges specific to online hate 12-minute video from “Hate to Hope” MOOC

Factors that lead to radicalization 5-minute video from “Hate to Hope” MOOC

Radicalization – push and pull factors 5-minute video from “Hate to Hope” MOOC

Techniques used by hate groups 5-minute video from “Hate to Hope” MOOC

Dialogue, resilience and online hate 6-minute video from “Hate to Hope” MOOC

Perspectives on prevention and resilience 6-minute video from “Hate to Hope” MOOC

Fake news 2-minute video from “Hate to Hope” MOOC 

Interview with Bassel, journalist and activist. 3-minute video from “Hate to Hope” MOOC

Interview with Maxime, former extremist. Supplementary 18-minute video from “Hate to Hope” MOOC

Interview with Mubin, former extremist. Supplementary 13-minute video from “Hate to Hope” MOOC

Interview with Brad, former extremist. Supplementary 23-minute video from “Hate to Hope” MOOC

Interview with Abood, former refugee. Supplementary 19-minute video from “Hate to Hope” MOOC


Kathryn Urbaniak

Kathryn Urbaniak is Program Manager at Project Someone, Concordia University. She is an experienced research professional and learning experience designer with degrees in Educational technology, Information Technology, and Business.
Manasvini Narayana PhD

Manasvini is a long-time practitioner in the field of education, with a PhD that explores curriculum in Higher Education. Her professional and research interests span educational technology, the links between education and work, and the evolving nature of universities.

Rawda Harb

Rawda Harb is a Ph.D. student working on supporting at-risk youth in Montreal's adult education centers. She is the founder of Communité, an educator at LBPSB and researcher at Project Someone.
Jihène Hichri

Jihène Hichri is a PhD student in education. Her research focuses on adult education and training, the design and evaluation of training and the transfer of learning. Her research also revolves around the perception of The Other, social exclusion, hate speech and the prevention of violent radicalization.
Melissa Granovsky

Melissa Granovsky is a Ph.D. student in Arts-Education, and holds a Masters of Adult Education and Bachelor of Arts and Education. She strives to be a scholar of belonging and is passionate in finding ways to empower her students through art and critical reflection.
Anna Saint-Martin

Anna Saint-Martin is a current Masters student in Education, and holds degrees in Psychology and Child Development. She has research experience in the areas of childhood moral development, peer relations and peer conflict, and early literacy development.